OUTLOOK INTERMEDIATE
Target Audience
This intermediate course is suitable for someone already using Outlook but needs more. This course expands into organising and searching, using Rules to automatically manage email, schedule meetings, events and more.
The outline below is for the contemporary versions of Outlook (2013, 2016, 2019 and 365). We do run courses on earlier versions when required. Please mention this when booking.
Prerequisites
Basic email skills such as composing, sending and receiving emails as well as some exposure to the Calendar are prerequisites for this course.
Duration:
1 Day
Price:
Prices start from $300 per day but may vary based on location.
Course Dates - ONSITE (Your Premesis):
Dates are available for this course
Please Contact Us to schedule one that works for you
Schedule a Date
Course Dates - ONLINE-LIVE:
Dates are available for this course
Please Contact Us to schedule one that works for you
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Course Files:
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COURSE OUTLINE
Editing Messages
Copying Text Within a Message
Copying Text Between Messages
Copying From Another Source
Deleting Text
Removing an Attachment
Organising Messages
Creating a Message Folder
Moving Messages
Copying Messages
Deleting Messages
Recovering Deleted Messages
Cleaning Up Conversations
Working With Favourites
Deleting Message Folders
Recovering Deleted Folders
Emptying Deleted Items
Automating Common Tasks With Quick Steps
Customising a Default Quick Step
Creating a Quick Step
Using Quick Steps
Archiving Messages
Recovering Archived Messages
Searching
Using Instant Search
Expanding the Search
Search Query Syntax
Search Query Syntax Dates and Size
Using Recent Searches
Search Options
Searching Other Outlook Items
Using a Search Folder
Customising Predefined Search Folders
Creating a Custom Search Folder
Working With Views
Changing the Current View
Arranging Messages Within a View
Sorting Messages Within a View
Working With Columns in a View
Formatting Columns in a View
Creating a Custom View
Adding a Filter to a Custom View
Deleting a Custom View
Colour Categories
Creating a New Colour Category
Assigning a Colour Category
Finding Messages With Categories
Removing Categories From Messages
Deleting a Colour Category
Email Techniques
Effective Email Management
Recalling a Sent Message
Printing a Message
Printing a Message List
Message Formats
Changing the Message Format
Choosing Themes or Stationery
Applying a Theme or Stationery to a Message
Turning Themes or Stationery Off
Applying a Theme
Saving a Message Draft
Using a Saved Message
Sending a Voting Message
Responding to a Voting Message
Tracking Voting Responses
Sending Automatic Responses
Working With Rules
About Rules
Creating a New Rule From a Template
Selecting the Rule Conditions
Selecting the Rule Actions
Selecting the Rule Exceptions
Naming and Reviewing the Rule
Testing the Rule
Managing Existing Rules
Appointments and Events
Quickly Scheduling an Appointment
Scheduling Using the Appointment Window
Rescheduling an Appointment to Another Day
Rescheduling an Appointment to Another Time
Creating Recurring Appointments
Changing Recurring Appointments
Scheduling an Event
Scheduling Free and Busy Times
Categorising Activities
Printing Your Calendar
Deleting Activities
Scheduling Meetings
Scheduling a Meeting
Meeting Response Options
Responding to Meeting Requests
Tracking Meeting Responses
Changing a Meeting
Adding or Removing Attendees
Preventing Responses
Cancelling a Meeting
The Scheduling Assistant
Using the Scheduling Assistant
Scheduling Meetings Using Calendar Groups
Managing Contacts
Adding a Contact From an Email
Pinning a Contact to Favourites
Contacting a Contact
Contacting a Contact From the People Peek
Forwarding Contacts
Creating a Contact Group
Using a Contact Group
Using a Partial Contact Group
Deleting Members From a Contact Group
Linking Contacts
Task Requests
How Task Requests Work
Creating a Task Request
Responding to a Task Request
Completing an Assigned Task
Viewing Updated Task Requests
